“Depending on the amount of delivery fee, we either reduce it or not receive it. Since when did Chinese restaurants receive delivery fees
? The delivery fee, which used to be around 2,000 won, recently skyrocketed to 5,000 to 6,000 won, depending on the region, up to 10,000 won, making it burdensome to order and eat food delivered.
As a result, the Chinese restaurant owner’s cider remarks, which became a hot topic when he declared that he would not charge delivery charges, saying, “Since when did Chinese restaurants charge delivery charges?”, are being talked about again among users안전놀이터.
It’s an unrealistic story, but it proves that delivery app users are very dissatisfied with the expensive delivery fee.
A word written by the owner of a Chinese restaurant in ‘Baedal Minjok’ in the introduction section of the restaurant once became a hot topic and controversy. The Chinese boss said, “Since when did Chinese restaurants charge delivery fees? ” He threw a cider remark criticizing the expensive delivery fee despite being a restaurant owner, not a user.
The article was met with both cheers and criticism. Netizens responded with loud cheers, such as “Cool,” “The boss is hot, cheering for you,” “Delivery fees are so expensive these days, it’s a blessing,” and “Why aren’t there any Chinese restaurants like this in my neighborhood?” On the other hand, among other restaurant owners, criticism poured out, saying, “The free delivery fee policy is an act of destroying the self-employed ecosystem.”
It is because of anxiety that if the delivery fee is not received, the self-employed will have to pay all the customer’s delivery fee fees, but consumers can take this structure for granted.
The cost of delivery includes both the cost borne by the restaurant owner and the amount paid by the customer. This is a structure in which platform companies such as Baedal Minjok and delivery drivers share profits.
In these days, even though it is an unrealistic story, the reason why the president’s cider remarks are being talked about again seems to be because there are many customers who are irritated by the expensive delivery fee.
As dissatisfaction with delivery fees grew, the number of delivery app users also decreased by nearly 4 million from a year ago. According to the mobile index of big data IGA Works, the number of monthly active users (MAU) in April of the three delivery apps (Baemin, Yogiyo, and Coupang Eats) was 29.26 million, down 11.9% from the same period last year (33.21 million ) .
Consumers who used delivery apps during the corona turned to eating out, and customers who felt irritated by soaring delivery fees turned to takeout or home-cooked meals.
On top of that, the riders of the nation of delivery are on strike from time to time demanding an increase in the basic delivery fee. In the industry, it is the position that the burden on customers will eventually increase if the basic delivery fee is raised in a situation where customer churn is serious due to expensive delivery fees.